Who I am

I like to think of myself as a UX problem solver. I thrive on getting into the nitty-gritty depths of a project, to make sure every aspect, be it a product or service is as smooth and as functional as possible, for any user. From apps, to online media, or physical interactions, I continuously focus on creating intuitive, seamless, and pleasing interactions.

A product might be the most beautiful ever constructed, but if the user cannot easily navigate it; the beauty is lost.

Beautiful design should be shared through outstanding user experiences.

My Resume

More about myself, my experience, and my achievements.

Jul 2021 - Present

Accenture - Senior User Experience Designer

    Working within the public sector to provide WCAG compliant design solutions for real user needs, with a focus on User Experience and User Research within a multidisciplinary agile team utilising the Government Design System to provide a consistent journey across all Government services with interactive HTML/CSS/JS prototypes.

    Jan 2020 - Jul 2021

    Oak Engage - Lead Product Designer

      Coordinating with senior management, including CEO, CTO, and Head of Product to design and develop features for the 1, 3, 5, and future vision of the Oak Product. Helping shape the style, and direction of the customer experience with a more modern framework in mind for accessibility, consistency, and ease of use taking the almost 10 year old legacy systems and reshaping them for a larger enterprise solution.


      Working closely with the sales department to close high profile clients via direct interactions with stakeholders to show off the power, and potential of the Oak product and the bespoke feature possibilities available in Oak.

      Jan 2019 - Jan 2020

      Oak Engage - User Experience Designer

        Working within a multidisciplinary team, being responsible for applying user-centered methodologies to support the design of new features for the Oak product, as well as the iterative design of existing features based on key stakeholder requirements.


        Utilising user research, personas, and user-flows in the creation of low-fidelity wireframes through to interactive prototypes for usability sessions to gain vital feedback, in addition to working side-by-side with developers and QA testers to ensure quality.

        2019

        Prolific North App of the Year

        Bee in the City


        During my time at Mediaworks I had the pleasure of working alongside Wild in Art to design the award-winning app, Bee in the City.

        Jan 2018 - Dec 2018

        Mediaworks - User Experience Designer

          Working on a range of client projects, including conceptualisation and early design development through wireframes supported by user, and competitors' research to assist the Design Team. Collaboratively designing iterations on the output in accordance to client feedback and natural project development.


          Additionally, working on a wide range of Click Rate Optimisation clients from a UX perspective, with the aid of data and analytics to design A/B tests for website iteration and improvement through the designing of wireframes and basic concept prototypes using Sketch and InVision. Working with both internal, and external Design & Development teams.

          Oct 2017

          Team TAO - User Experience Designer

            After the success of my work with Soil Machine Dynamics, I spent one week working alongside, and on site with Team Tao (associated with SMD) to assist the Finalist X-Prize team in the design and production of a management dashboard for their Ocean Discovery competition entry.

            Aug 2017 - Nov 2017

            TANDEM - User Experience Designer

              Starting as a 6 week contract working to design a new system, and service to increase a range of business metrics, whilst improving the customer service and experience for JC Atkinson customers. The design process included working through a range of wire-frames, constantly iterating based on regular client meetings and ensuing vision changes to ensure the clients' needs, and wants were met in the form of prototypes.


              Towards the end of the initial 6 week contract I began working with a second client, Soil Machine Dynamics on new, all-inclusive digital system with a similar aim of creating an industry revolutionising concept to benefit a wide range of stakeholders. Through my work for SMD my contract with TANDEM was extended far beyond the initial 6 weeks only ending with the completion of a prototype system. During the design phase I regularly led presentations to the upper management of SMD and facilitated in ideation sessions.

              2014 - 2017

              Interaction Design BA (HONS) at Northumbria University

              2nd Class Upper Division with Honours


              Throughout the degree I acquired invaluable skills in user centric design, for UI, UX, as well as numerous research skills, and design methodologies.

              Clients I've worked with

              Get in Touch

              I am available via Email to arrange further discussions at a convenient time.

              Address

              Newcastle upon Tyne, England

              Phone Number

              Available on request